Burntide Official Website › Blog › Burntide Phone Number
Is +1 (877) 257-0825 the right burntide phone number to call?
If you need the burntide phone number, here it is, with the context that stops you calling the wrong desk. This site runs two desks. One takes calls about orders. The other is email only and handles the website. Knowing which is which saves a lot of waiting.
The burntide phone number for this desk is +1 (877) 257-0825. It handles orders, tracking, changes and refunds, and it starts the 60-day guarantee. Have your full name, email and order ID ready. Phone hours are not published. The website desk uses email only, at [email protected].
If you are still deciding, the order link shows pack prices and the 60-day guarantee before you pay.
See today’s price and guaranteeDisclosure: Burntidefit earns a commission when you buy through the order link.
- Order desk phone: +1 (877) 257-0825, for orders, tracking, changes and refunds.
- Order desk email: [email protected].
- Website desk: [email protected], Monday to Friday, 9:00am to 5:00pm ET. Email only, for pages, typos, privacy and press.
- Have ready: full name, email address and order ID.
- Phone hours: not published.
- Other sellers: each stocking partner runs its own desk and number.
This page repeats label and desk facts and is not medical advice. Burntide is a dietary supplement. The FDA has not approved it, no supplement is FDA approved, and it makes no claim to treat or cure any disease. If you take medicine, especially for blood sugar, or you have a health condition, ask your doctor or pharmacist before the first gummy.
Which burntide phone number belongs to this desk?
The number is +1 (877) 257-0825. It appears in the header of every page, on the contact page and on the guarantee steps.
It is the order desk. That means it handles four things: orders, tracking, changes and refunds. It is also where you start the 60-day money-back guarantee. There is no other phone line on this site.
The written contact for the same desk is [email protected]. If you prefer email to phone, use that address and put your order ID in the subject line.
We say this first because many people land here after seeing different numbers on different pages. The next sections explain why that happens and how to avoid the wrong call.
What can you do with the burntide phone number?
Five things come up most.
- Place an order or ask about packs. Prices are not published on this site, so the desk or the checkout page is the place to ask.
- Ask about tracking. A tracking number arrives in the order email, and the desk can look up the order by its ID.
- Ask for a change to an order.
- Start a refund under the 60-day guarantee. The published steps say call with the order ID.
- Match a jar to an order using the lot code. The lot on this desk is BUR-26/BU-8514.
Notice what is not on the list. The desk does not give medical advice. If you want to know whether the gummy suits you or interacts with a medicine, speak to a doctor or pharmacist. The label itself says to consult a physician before use if you are under a physician's care or taking medication.
What should you have ready before you call the burntide phone number?
Keep these three items to hand: your full name, your email address and your order ID. The order ID is in the order email.
Some calls need more. For a refund, the published steps ask you to enclose your full name, email address and order ID with the returned jars. For a lot match, read the lot code from your jar. For a delivery problem, have the tracking number open.
The published steps do not ask for card details to start a claim. The footer says card details are never stored on this website. If anyone on a call asks you to read out a full card number to begin a guarantee claim, pause, and check the steps on the guarantee page.
Write down the date and time of the call, and what you were told. It helps if you need to call again.
Why do other sites show a different burntide phone number?
More than one stocking partner sells Burntide. Every one keeps a separate desk, with a separate phone line, returns address, lot code and review record.
Product figures match everywhere. Desk figures do not. A number on another site is not a mistake and not automatically a scam. It belongs to that desk.
The practical rule is to call the number on the page where you bought. An order placed here sits in this desk's records and nowhere else. A call to a different desk will not find it.
If you bought through a third-party listing, the 60-day window described on this site does not attach to that order. Use the seller's own terms and contact details. Our guide to where to buy Burntide shows which paths leave a record.
Which contact, price and guarantee facts sit beside the burntide phone number?
| Item | Published detail |
|---|---|
| Order desk phone | +1 (877) 257-0825 |
| Order desk email | [email protected] |
| Website desk email | [email protected], Mon to Fri 9:00am to 5:00pm ET |
| Office | 40 Wall Street, Suite 1708, New York, NY 10005 |
| Returns address | 345 Hudson Street, Floor 16, New York, NY 10014 |
| Phone hours | Not published |
| Price | Not published here, shown at checkout |
| Guarantee | 60 days from purchase, start by phone with the order ID |
| Refund timing | 3 to 5 business days after the return is credited, then 5 to 10 days for the card issuer |
The office address and the returns address are different. Send returns only to the returns address given in your order email and on the contact page.
What about the maker's burntide phone number?
The label's distributor line is Distributed for BURNTIDE, 11870 62nd St N, Largo, FL 33773. The label gives an address. It does not give a phone number, and we do not publish one for the maker because none is printed on the label we work from.
That is why this desk exists as the point of contact for orders placed here. If you have a question about the product itself, such as the split of the 525 mg blend, we cannot answer it either, because that figure is not published by anyone we can read.
For questions about your health, the right number is your doctor's or pharmacist's, not any seller's. This product is meant for healthy adults from 18 upward. It does not cover under-18s, or anyone pregnant or nursing.
How do you start a guarantee claim by phone, step by step?
The published route is short.
- Call +1 (877) 257-0825 within 60 days of the date of purchase, with your order ID.
- Pack the jars with a note that has your full name, email address and order ID.
- Send them to 345 Hudson Street, Floor 16, New York, NY 10014, using a tracked service. Return postage is paid by the buyer.
- Wait for the refund. It is processed 3 to 5 business days after the return is credited, then 5 to 10 days more for the card issuer.
The guarantee covers the purchase. It makes no health promise. For a longer walk-through, see the 60-day guarantee, refund and cancel order guide. The home page lists every pack.
Frequently asked questions
What is the burntide phone number?
Is there an email for the order desk?
Can I call the website desk?
What are the phone hours?
Why does another seller show a different number?
What do I need to start a refund?
Our view
The burntide phone number you need is the one on the page where you bought. For this desk it is +1 (877) 257-0825, and it is for orders, tracking, changes and refunds.
Phone hours and the maker's number are not published, and we do not guess them.
Our view is to save the number and the order email together, keep your order ID where you can find it, and send medical questions to a doctor, not to a sales desk.
Keep the number and the order ID together.
Pack prices and the guarantee are on the checkout page, and your order email carries the ID.
Price shown at checkout · 60-day guarantee
See today’s price and guaranteeDisclosure: Burntidefit earns a commission when you buy through the order link.
Sources cited in this post
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
- Federal Trade Commission. Advertisement Endorsements: the FTC's Guides Concerning the Use of Endorsements and Testimonials in Advertising. https://www.ftc.gov/news-events/topics/truth-advertising/advertisement-endorsements
- National Institutes of Health, Office of Dietary Supplements. Dietary Supplements: What You Need to Know. https://ods.od.nih.gov/factsheets/WYNTK-Consumer/
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